Business (or Residential) Use Phone Service
- $5.95 Per Month
- Metered Inbound Minutes – Add $0.02 Per Minute Inbound (Pre-Paid Rate)
- Metered Outbound Minutes – Add $0.02 Per Minute Outbound (Pre-Paid Rate)
Note: The following are INCLUDED with the Business Use Service (no extra fee for setup):
-12 Inbound Only Channels Plus 6 Outbound Only Channels = Max 18 Simultaneous Calls
Notes: Ability To Make Or Receive Multiple Live Calls Depends On Customer’s Available Bandwidth*.
Receive Up To 12 Simultaneous Calls (i.e. Answer 1 to 12 Calls or Call Waiting or Voicemails).
Make Up To 6 Simultaneous Calls (i.e. 6 Outbound Calls or up to 3 Outbound Three-Way Calls).
To Use All 18 Channels, You Would Have To Have Multiple ATAs Or Several Business Class Phones
Capable Of Handling Multiple Simultaneous Calls or Voicemails.
Voicemail Will Answer Your Missed Calls As Long As There Is An Open Inbound Channel Available.
*For High Usage Installations, An On-Site Check Of The Customer’s Available Internet Bandwidth
And The Use Of A Good Router With QoS For VoIP Calls Is Recommended.
Residential (Only) Use Phone Service
- $10.95 Per Month
- Unlimited Inbound Minutes – Add $0.00 Per Minute Inbound (Unlimited Rate)
- Metered Outbound Minutes – Add $0.02 Per Minute Outbound (Pre-Paid Rate)
Note: The following are INCLUDED with the Residential Use Service (no extra fee for setup):
-4 Inbound Only Channels Plus 2 Outbound Only Channels = Max 6 Simultaneous Calls
Notes: Ability To Make Or Receive Multiple Live Calls Depends On Customer’s Available Bandwidth.
Receive Up To 4 Simultaneous Calls (i.e. Answer 1 or 2 Calls or Call Waiting or Voicemails).
Voicemail Will Answer Your Missed Calls As Long As There Is An Open Inbound Channel Available.
Make Up To 2 Simultaneous Calls (i.e. Using 2 Lines or 1 Outbound Three-Way Call).
Pre-Paid 500 Standard Minute Packs
- Use With Inbound On Business Use Service – Equals $0.02 Per Minute Inbound
- Use With Outbound On Business Or Residential Service – Equals $0.02 Per Minute Outbound
-Each Pack Provides 500 Minutes Of Inbound And/Or Outbound Calls To Canada
& The (48) Continental United States Land Lines & Mobile Phones.
-There Are No ‘Off-Peak Hours’ Restrictions, Call Anytime 24/7/365 For The Same Rate!
-Business Service Is Required To Carry A Minimum Of 4 Pre-Paid Minute Packs Per Invoice.
-The Combined In/Out Usage Of A Single Business Phone Should Be Under 2000 Minutes Per Month.
-Residential Service Is Required To Carry A Minimum Of 1 Pre-Paid Minute Packs Per Invoice.
-The Outbound Usage Of The Average Residential Service Should Be Under 500 Minutes Per Month.
-Time Used In Excess Of Your Pre-Paid Minutes From The Previous Invoice May Be Charged At An Additional $0.02 Per Minute (i.e. Please Buy More Packs Than You Expect To Use).
Note: VoIP Services And Pre-Paid Minute Packs Are Invoiced Every 2 Months. Actual Minutes Used Are Calculated On The Following Invoice. Unused Pre-Paid Minutes Carry Over To Future Invoices.
Included Business & Residential Use Phone Services Extras
Note: The following are INCLUDED with both Business & Residential Services
-Inbound Services: Personal Call Screening, Known Solicitor # Blocking,
CallerID Name & Number Display, Call Waiting, CallerID on Call Waiting,
Voicemail, Voicemail to Email, Simultaneous Ring (Home/Office & Cell)
-Outbound Services: Call Transfering, Call Return, 3-Way Calling
-New Inbound Number From A Major Center In Canada Or USA (i.e. Local To Winnipeg, Manitoba)
-Outbound Calls To Toll Free 800 #s, N11 Services & Other Customer #s On Our Network Are Free
-Note: We do not allow calls to Premium Rate numbers such as 500/700/900/950/976
-No Charge Rental Of Phone ATAs (Available with a 1 Year Contract and $50 Deposit Per ATA)
Note: There are no monthly charges for the rental of our ATAs when on a 1 Year Contract.
The deposit will be credited back to your account after 1 year & the ATAs remain our property.
Up to 5 existing phones in your home/office can be activated using one ATA line if you:
…First disconnect all other telephone company feeds that supply phone service to your
phone jacks before connecting the ATA to your phone wiring, or you will damage the ATA.
…Next connect the line out of the ATA to any of your now disconnected phone jacks.
Optional Business & Residential Use Phone Services Extras
Note: The following are OPTIONAL Phone Services (may carry additional fees):
-Premium Outbound Calling for an additional $0.01 Per Minute (Guaranteed CallerID)
-Customer Supplied VoIP Phones & ATAs: We’ll Set Them Up For You For $10/Each
Note: No Contract Or Deposit Is Necessary If You Own Your VoIP Device.
-Additional VoIP Phones & ATAs Are Available At Wholesale Costs To Active Customers
-Number Porting: Keep Your Current Number(s) When You Switch To Us
-Have Additional Inbound Numbers From Major Centers In Canada Or The USA
(i.e. Local To Anaheim, California) Ring On Your Business Or Residential Phone
-Have Separate Voicemail Boxes For Different Business Employees or even Family Members
-Phone Auto-Attendant (IVR) System (i.e. Press 1 for Bob, Press 2 for Mary, etc…)
-Additional Simultaneous Inbound/Outbound Channels (i.e. Live Calls)
Note: Unlimited Inbound & Outbound Channels Are Available On Business Services.
The Ability To Make Or Receive Multiple Live Calls Depends On Customer’s Available Bandwidth.
VoIP E-9-1-1 service may have certain limitations vs. traditional E-9-1-1 service as VoIP is dependent on your Internet connection & power, so we therefore can NOT guarantee 24/7/365 9-1-1 operation on our VoIP service. For these reasons we recommended you also have a cellular phone or other option available for emergency calls. All services are subject to a fair usage policy & normal use (i.e. no telemarketers on these plans, inbound Residential use is limited to 50 different numbers per month and a reasonable total inbound minutes used). Calls to 4-1-1 operators are $1.25 per call, unless customer requests 4-1-1 calls to be redirected to a free directory service (if/when one is available). Certain non-verbal systems such as Satellite or TV Pay-Per-View, monitored alarms, dial-up modems, fax machines & other similar devices may not be compatible over VoIP services.